How are businesses using augmented reality to engage customers?
Arpit Nuwal

 Businesses are leveraging augmented reality (AR) in creative ways to engage customers, enhance brand experiences, and drive sales. Here are some key applications:

1. Retail & E-commerce

  • Virtual Try-Ons – Brands like Sephora and Warby Parker allow customers to try on makeup, glasses, or clothes through AR apps.
  • AR Shopping Apps – IKEA and Amazon enable users to place virtual furniture in their homes to see how it fits before buying.

2. Marketing & Advertising

  • Interactive Product Packaging – Brands like Coca-Cola and McDonald's use AR to bring packaging to life with animations and games.
  • AR Filters & Lenses – Companies use Snapchat and Instagram AR filters to promote products (e.g., Nike’s virtual sneakers).
  • Billboards & Print Ads – AR-enhanced ads can reveal 3D animations or videos when scanned with a phone.

3. Automotive Industry

  • Virtual Showrooms – Companies like Tesla and BMW offer AR car visualizers so customers can explore models in 3D.
  • AR Test Drives – Some brands let customers "drive" a virtual car using AR apps.

4. Tourism & Hospitality

  • AR Tours & Navigation – Museums, hotels, and cities use AR to provide interactive guides and historical overlays.
  • Restaurant Menus – Some restaurants offer AR menus that display 3D food models before ordering.

5. Real Estate & Home Improvement

  • Virtual Property Tours – Realtors use AR to let buyers visualize renovations and staging.
  • AR Home Improvement Tools – Apps like Houzz let users preview furniture, wallpapers, or paint colors in their space.

6. Gaming & Entertainment

  • AR Games – Pokémon GO set the stage for AR gaming, leading to more interactive AR-based experiences.
  • Live Events & Concerts – Artists use AR to create immersive digital performances (e.g., holographic concerts).

7. Education & Training

  • AR Learning Apps – Companies like Google Expeditions offer AR-based educational experiences in classrooms.
  • Corporate Training – AR is used in fields like healthcare and manufacturing for hands-on learning without real-world risks.

8. Healthcare & Wellness

  • Medical AR Tools – AR is used for anatomy visualization, patient education, and even augmented surgeries.
  • AR Fitness Apps – Apps like Peloton and Zwift use AR to gamify workouts and create virtual training environments.

9. Manufacturing & Logistics

  • AR Work Instructions – Companies use AR headsets to guide workers with hands-free, real-time information.
  • AR-assisted Warehouse Navigation – Firms like DHL use AR glasses to optimize warehouse operations.